When a changed invoice becomes a cyber claim

Published26 February 2026
AuthorRMA Insurance Brokers
4 min read

Many rural cyber claims start with ordinary admin: an intercepted invoice, changed bank details and a payment sent to the wrong account.

There is a tendency to think of cyber risk as something that only affects large urban agencyes. That has not been our experience.

The most common cyber claims we see for rural and regional SME clients involve email compromise – typically where an invoice is intercepted and bank details are quietly changed before payment.

Cyber cover is now relatively straightforward to place for smaller businesses and the value usually sits in the response support: forensic, legal and communications help in the first 48 hours of an incident.

If your business sends or receives invoices by email, cyber cover is now a conversation, not a hypothetical one.

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Need help understanding how this may affect your cover?

Contact the RMA Insurance Brokers team before making changes to your insurance arrangements.

Disclaimer

Any financial product advice in this content is provided by Insura Broking Group T/as RMA Insurance Brokers AR No. 1267581. This material is general in nature and has been prepared without taking into account your objectives, financial situation or needs. Accordingly, before acting on it, you should consider its appropriateness to your circumstances. RMA Insurance Brokers is an AR of McCormick Harris Insurance AFSL No. 238979.

Information is current as at the date the article is written as specified within it but is subject to change. RMA Insurance Brokers make no representation as to the accuracy or completeness of the information. Various third parties may have contributed to the production of this content. All information is subject to copyright and may not be reproduced without the prior written consent of RMA Insurance Brokers.

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